Orders within Kolkata are delivered within 7 – 8 working days, FedEx is our Official Courier partner. Hence, delivery time may vary depending upon the shipping address.
COD orders can be cancelled directly from the registered account before it gets shipped.
For prepaid orders, please contact our customer care at email@example.com to cancel the order and put in an online refund request.
If the order is shipped already, unfortunately we wouldn’t be able to cancel it. However, you can politely refuse to accept the shipment and let us know about it. If you have accepted the shipment, no worries, you can return the product and exchange it for something else.
In case you desire any changes or edits in your order, please write to us at firstname.lastname@example.org. Our customer care team will help you out with customized solutions wherever possible.